FAQ

Delivery times vary based on your location and the selected shipping method. We aim to dispatch your order as quickly as possible. Most of our products are crafted on demand, and the processing times are listed on each product page under the price. If an item is in stock, it will be marked as such. Otherwise the processing time ranges from 3 to 15 business days, depending on the product and current demand. Processing time is separate from shipping time, which is added from the option you choose at checkout.

Once your order has been dispatched, we send a tracking number so you can follow the delivery. You can also track it on our website.

Contact us as soon as you can. We will do our best to help, but we cannot guarantee a change once the order has been processed.

Contact us immediately. We will arrange a replacement or a refund.

If you are not satisfied, we offer a 30-day return. Contact us and we will guide you through it. Return shipping is the customer's responsibility.

We have agreements in place so gun replicas usually clear customs without trouble. Local rules still vary by country, so check yours before you order.

Yes. Contact us with the idea and we will work with you on a unique piece.

We make props and replicas, and we also work with resellers. A similar piece elsewhere may have come from us. Ordering here is the way to get the piece and the service directly. If you are unsure a product is genuine, contact us.

No. These are handcrafted replicas for cosplay and collectors. Each design is a tribute, made under Fair Use. Reach out to us before filing a complaint. The aim is to celebrate the characters and worlds, not to infringe on anyone's rights.

Yes. Bulk orders and business partnerships are welcome.

We are in Latvia, Europe, and we ship to collectors worldwide, especially in the USA.

We use secure payment gateways and we do not store sensitive payment details on our servers.

Contact us and we will reply as soon as we can.